Effective Date: 24 February 2026
Website: https://ybros.in/
Email: info@ybros.in
Phone: +91 9891077534

1. Overview

At YBros.in, we aim to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.

2. Eligibility for Refund

You may be eligible for a refund if:

• The product delivered is damaged or defective.

• The wrong product was delivered.

• The product was not delivered.

• A cancellation request was made before the order was shipped.

Refund requests must be made within 7 days of receiving the product/service.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after delivery.

• Product damaged due to misuse.

• Items purchased during clearance or special sale (if mentioned as non-refundable).

• Digital/downloadable products (if applicable).

4. Refund Process

To request a refund:

1. Email us at info@ybros.in with your order details.

2. Attach proof (photos/videos if product is damaged).

3. Our team will review your request within 3–5 business days.

5. Refund Method

• Approved refunds will be processed to the original payment method.

• It may take 5–10 business days for the amount to reflect in your account, depending on your bank/payment provider.

6. Cancellation Policy

Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.